All rugs are made to order based on the design you provide or approve. Because each piece is custom, slight variations may occur in color, shape, and detail.

Each rug is handmade from start to finish. Current production time is approximately 2-3 weeks, depending on the complexity of the design. 

Customers are responsible for reviewing and approving their design before production begins. Once a design is approved, changes may not be possible.

Some designs require additional time and precision due to small or intricate details. In these cases, a complexity fee may apply.

o Detailed Designs (Images): This fee applies to designs that include small or intricate elements, multiple tight or complex areas, or details that require extra care beyond standard carving tools.

o Detailed Text (Fonts): This fee applies to text that includes small lettering, thin lines, narrow spacing, or complex and decorative fonts that require additional precision.

- Additional Information

o Complexity fees increase if a design includes multiple detailed areas. If you are unsure whether your design qualifies, you may request clarification or examples before you place an order.

All rugs are handmade. Small imperfections, including slight variations in stitching or finishing, are a natural part of the process and contribute to the uniqueness of each piece.

Full or partial payment may be required before production begins. Orders will not start until payment has been received.

Please be sure to submit the order request form before submitting any payments.

Due to the custom nature of each rug, all sales are final once production has started. 

If a cancellation request is made before production begins, it may be approved at the discretion of Tuft It Irbbzz. There may be a $30 processing fee.

Clear communication is important for custom work. Customers are encouraged to provide accurate details and respond promptly to messages regarding their order.

Each rug is a handmade item. While every effort is made to match the approved design, slight differences may occur due to the nature of the materials and process.

Shipping is done via UPS and can take approximately 7-10 business days. Tracking information will be sent to the email associated with the order. Only available within the United States.